Here is a clear and professional Refund & Cancellation Policy you can use for Refine X Metal & Wash.

Refund & Cancellation Policy

Refine X Metal & Wash

Effective Date: [Insert Date]

1. Booking Deposits

Some services may require a deposit at the time of booking to secure the scheduled appointment. Deposits will be applied toward the total service cost.

2. 72-Hour Refund Window

Customers may request a refund within 72 hours of booking if the service has not yet been performed.

After 72 hours from the time of booking, deposits and payments become non-refundable.

3. Cancellation Policy

If a customer cancels their appointment after 72 hours from the time of booking, a $50 cancellation fee will apply.

This fee helps cover scheduling, administrative time, and lost appointment availability.

4. Same-Day or Last-Minute Cancellations

If a customer cancels within 24 hours of the scheduled service, the $50 cancellation fee will apply and any deposit paid may be forfeited.

5. Rescheduling

Customers may request to reschedule their appointment, subject to availability. Rescheduling requests made within 24 hours of the appointment may still be subject to the $50 cancellation/rescheduling fee.

6. Company Cancellations

Refine X Metal & Wash reserves the right to reschedule or cancel services due to:

• Severe weather

• Equipment issues

• Safety concerns

• Unforeseen circumstances

If the company cancels a service and cannot reschedule, any deposit paid will be fully refunded.

7. Completed Services

Once services have been completed, refunds will not be issued. If a customer has concerns about the service provided, they must notify Refine X Metal & Wash within 48 hours so the issue can be reviewed.

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8. Agreement to Policy

By booking services with Refine X Metal & Wash, customers acknowledge and agree to this Refund and Cancellation Policy.